The Business Plan Dynamic Recalibration System (BPDRS) is an internal MITA system that broadly provides two key functions for the organisation's business planning process:
- It is used as the main tool to monitor progress against the MITA portfolio of projects/services and activities. On a monthly basis, the senior person within MITA responsible of each of the strategic coverage (83 high-level objectives as outlined in the MITA strategic plan) provides a status update on the progress, issues and risks relating to the deliverables making each of the strategic coverages. The owner may also request any strategic direction that could be requried. This progress is monitored by the Executive Committee and any actions that may be warranted is taken.
- It provides the facility for the ongoing recalibration of the MITA business plan and portfolio of the projects/services and activities. When MITA is carrying out a recalibration exercise, the owner of each strategic coverage may recommend changes to the deliverables (making up each of the strategic coverages), the financial and human resource requirements to implement the strategic coverages. Changes may also be recommended to the execution model, business model and the benefits relating to each of the strategic coverage.
Business Intelligency System
In 2001, MITA embarked on a journey to instill the discipline and culture of self-performance assessment across the organisation, through ongoing monitoring of performance against contractual obligations, international benchmarks and documented best practices. In 2002, MITA introduced a Key Performace Indicator (KPI) framework which enables the agency to gauge its effectiveness and efficiency. The established setup immediately provided critical information which helped the agency to effectively measure critical operational areas such as Service Management and Project Delivery.
As part of its business intelligence evolutionary process in 2006, MITA implemented the Balanced Scorecard that ensured that the vision and strategy are effectively translated into the desired actions. A reporting mecchanism was developed to display the results produced by the Balanced Scorecard via a web-based dashboard interface. The dashboard provides high-level indicators and drill-down facilities which offer detailed statistics within each of the Balanced Scorecard perspectives.
Following the launch of the MITA strategic plan 2009-2012, the agency aligned its performance managemet framewordk to the newly established strategic priorities and coverages. Through this new framework MITA aspires to manage performace across all levels of the organisation and generate the required dashboard at Stakeholder, Executive, Operational Manager and Staff levels.
In 2010 the Government of Malta invited tenders for the development of a web application with a content management system for the myHealth Record Project
First Nations SchoolNet was established by the Government of Canada in 1996 to provide Internet access, computer equipment and technical support to First Nations schools for indigenous communities living on reserves across Canada. In 2010, six non-profit First Nations SchoolNet Regional Management Organisations deliver the Programme in their respective region, working with Indian and Northern Affairs Canada.
First Nations SchoolNet connects First Nations students and schools to the world. Internet access through the First Nations SchoolNet Programme has opened the doors to educational, economic, personal and professional opportunities for First Nations students and teachers on reserve. All 515 First Nations schools on reserve have access to the internet with close to 50 percent connected by a high speed digital telephone line. Access means students can connect and learn from each other, develop new skills, and participate in naitonal and international events. It also means that many federal services are brought into communities thanks to SchoolNet.
The SchoolNet model has been used in other developing regions such as SchoolNet Africa.
The Government of Malta has presented a White Paper on Open Source Software.
An Open Source Vision white paper has recently been presented by the Malta Information Technology Agency (MITA). The document charts the way this type of software is used in the Maltese public service in a “cost-effective” and “non-intrusive” way.
The White Paper, Open Source Vision: Nurturing the Proliferation of Open Source Software is part of the Smart Island Strategy and the purpose is to “act as an initial catalyst for the increased consideration and non-intrusive adoption of Open Source Software. It establishes a number of key principles as well as sets a number of immediate and long term objectives intended to take the application of Open Source Software within government to the next phase.”
The Maltese Government’s definition of OSS is aligned to the definition provided by the Open Source Initiative, which among other things insists on access to the source code and the right to modify it. The White Paper makes a compelling case towards the adoption of OSS within the government
The World Intellectual Property Organisation Copyright Treaty, also known as the WIPO Copyright Treaty, adopted in 1996, provides additional copyright protection in view of the advances in Information Technology.
Among other provisions, the Treaty protects computer programs (Article 4) and the arrangement and selection of material in databases (Article 5).
Link: WIPO copyright treaty
Year of Implementation: 1996
These guidelines assist in undertakings in the implementation of Email Mobility services. These guidelines facilitate switching between ISPs by ensuring that email services do not act as a barrier to switching.
These are a set of specific criteria to be met by all Web Applications, Web Sites and Databases that are to be hosted on the e-Government Platforms, with the main purposes of maximising uptime and providing a reliable, stable, available and secure service to all clients of the Platform. This document is part of the Government of Malta ICT Policies, Directives and Standards Framework (GMICT Policy Framework).
Date of implementation:
30th October 2006
Malta Information and Technology Agency (MITA)
All software applications and/or components on the centralised e-Government Platform must meet a set of specific criteria with the main purposes of maximising uptime and providing a reliable, stable, available and secure service to all clients of e-Government Platform.
Asset Scope and Applicability:
This policy and directive applies to all Web Applications, Web Sites and Databases that are to be hosted on the e-Government Platform.
This establishes the high level procedures relating to procurement of PCs through the Desktop Services Agreement. This document is part of the Government of Malta ICT Policies, Directives and Standards Framework (GMICT Policy Framework).
Date of implementation:
12th March 2009
Malta Information and Technology Agency (MITA)
This document establishes the high level procedures relating to procurement of PCs through the Desktop Services Agreement.
Asset Scope and Applicability:
This procedure is to be followed for any new or formatted PC being connected to the MAGNET. These do not include PCs located outside Malta and Gozo and PCs located at a user’s home.
An on line suite for Taxpayers especially business that enables all Income Tax and regular VAT obligations to be done from comfort of the home or office.
Year of Implementation:
Malta information Technology Agency (MITA)
Inland Revenue Department (IRD)
On Line suite of applications through which filing and payment of Income Tax, Social Security Contributions and VAT may be effected from the home or office.
The taxation Departments namely Inland Revenue (IRD) and VAT have implemented applications which use secure authenticated functionalities provided by the e-Government Gateway (e-ID @ www.mygov.mt). The services are generally implemented after business process re-engineering and are continuously improved through recommendations from user feedback.
The Inland Revenue's IR Services On Line at www.ird.gov.mt provides facilities for the payment of Income Tax and Social Security Contributions. Income Tax Returns can be filed by both Taxpayers and Tax Agents for both individual and corporate taxpayers. Employers can submit monthly Statement of Earnings and payment of Tax and Social Security Contributions withheld from employees’ wages and salaries. Employers can also file end of year statements of earnings on behalf of employees. Third party data providers can also submit on line information related to the payment of child care facilities, care for the elderly, private schools payments, sport fees, all of which are used for automated calculation of income tax, and so on. Other filing is related to the Scheme for Agricultural Produce and hosting of students which are used as income information for automated tax calculations. Taxpayers or their authorized agents can also view their tax account, tax return status and payments. Notaries may file Property Transfer forms and pay Duty on Document and Capital Gains Tax withheld from the sale transaction.
Within the VAT Department (www.vat.gov.mt) is an another suite of on line applications which enables traders to submit on line VAT Tax Returns together with payment of VAT due; filing of the Recapitulative Statement, VAT refund claims for VAT incurred in another EU Member state in which the taxpayer is not established and the ECO Contribution form together with payment. Taxpayers can also view their account position, Tax Return status and payments. This on line system also provides access to authorized Tax Agents. Third party information providers (e.g. Banks) can also submit information to the VAT Department using this website.
Both websites use multichannel concepts, for example payments can also be made through Internet Banking. Furthermore the website employs a smart spreadsheet which integrates the desktop of the users through which enquiries and submissions can be made via the web services. Payroll systems and third party software may use the web services.
- Business Consultancy skills
- Technical Design skills
- Back end processing systems
Type of Asset: